Orange Business Live 2010: Michael Escoe, Orange Business Services and Bernard Hebert, Cirque du Soleil

The afternoon session was opened by Michael Escoe, VP Marketing and Communications in the Americas, who spoke of the opportunities in the Americas, particularly in Latin American. Key countries here are Mexico and Brazil he said, with Orange having a significant customer service presence in Rio and Petropolis to serve Spanish and Portuguese speaking markets. He introduced
Bernard Hebert as VP of Improvement Technologies and Knowledge Management at Cirque du Soleil, who spoke via 3D videoconferencing about the challenges his business faces in putting up and tearing down the IT and communications infrastructure of its touring 'big top' shows.